Remote Maintenance Support

Attempting to describe a defective part or emergent situation to remote technical support can be frustrating and time consuming. The DigiGone™ Remote Viewing Station (RVS) can bring the Technical Expert right on board virtually to “see what you are seeing.” The RVS gives you the critical audio and video link you need to reach the right subject matter experts at the click of a button. The RVS can access Inmarsat, Thuraya IP, Iridium Open Port, VSAT or Cellular/Mobile Data Modems directly, wirelessly or via your existing on board LAN. Experts can dial into your channel securely from anywhere around the world.

Save time and money by having the expert remotely identify the problem and talk you through the repair process, or determine the correct part that needs to be replaced. Expedite part replacement and repair and have the correct part meet you at the next port. Reduce your down time, don't be caught dead in the water for more than you need to be. Let the RVS help you minimize delays and costs due to unforeseen mechanical failure.

The RVS can help prevent misidentifying that $300 part which keeps your multi-million dollar vessel... dead in the water.

Business Solutions

Super Yachts

Merchant Shipping

Fishing Fleets

Private Jets

Basic RVS Kit contains-

Windows Dual Core Computer

Modified DigiGone Secure Chat

USB External camera

USB Macro Camera (to provide the expert a close up view of the damaged part )

Headset with Microphone

Emergency Medical Equipment

External Wireless Antenna

Hands free Speakerphone

35 Feet of Ethernet Cable

Orange Rugged, Weatherproof Carry Case